Manage your facilities with ease. Now your staff can submit detailed work orders for maintenance, pest control or housekeeping requests per room that will be tracked historically and send automated messages to your team members. Track when tickets get closed and look back at issues that have been nagging your property with detailed reporting.

Work Order & Maintenance Tracker

Manage your facilities with ease. Now your staff can submit detailed work orders for maintenance, pest control or housekeeping requests per room that will be tracked historically and send automated messages to your team members. Track when tickets get closed and look back at issues that have been nagging your property with detailed reporting.

Housekeeping Management

Housekeeping Management

Set up your daily housekeeping list and let your housekeeping staff access it via tablet or smartphone. Housekeepers can mark rooms cleared or even summon a maintenance request. Messaging will ensure that all staff is aware of the status of a room. Once rooms are marked clear, you can even send an automated email inviting the incoming guest to check in.

Supply Chain Management

Want to increase your bookings and appointments? Show off your website with rich media that includes high resolution photos, videos, virtual tours, room plans, menus, services, course maps and more - These eye candy has proven to improve conversion rates and turn more lookers into bookers. Seamlessly update high resolution photos of your business with the INNsight CMS as soon as you get them. As you get more, upload those too - Show off your property and/or business!

Supply Chain Management

Want to increase your bookings and appointments? Show off your website with rich media that includes high resolution photos, videos, virtual tours, room plans, menus, services, course maps and more - These eye candy has proven to improve conversion rates and turn more lookers into bookers. Seamlessly update high resolution photos of your business with the INNsight CMS as soon as you get them. As you get more, upload those too - Show off your property and/or business!

Guest Complaints Management

Coupled with our Reputation Management System, you will quickly be able to view inbound guest complaints and log new complaints with ease. Track issues and submit housekeeping or maintenance requests so you can address problems and increase guest satisfaction.

Guest Complaints Management

Coupled with our Reputation Management System, you will quickly be able to view inbound guest complaints and log new complaints with ease. Track issues and submit housekeeping or maintenance requests so you can address problems and increase guest satisfaction.

Our Lost & Found Ticketing System will allow your staff to tag and bag any items left behind by guests. Guests will receive an automated email with instructions on how to retrieve their item and you will have a virtual logbook of all lost & found items for your records. Websites Powered by INNsight also feature a Lost & Found form so guests themselves can also inform you that they may have forgotten or lost an item during their stay.

Activate our Efficient Facility Management System Services
INNsight clients get it for FREE!
See What Our Customers Have To Say:

The software created a balanced environment around the hotel and within the housekeeping team. INNsight’s Facility Management System comes with various functions that regulate the entire maintenance process without any rulebook method. I was primarily benefited by managing and controlling maintenance requests for rooms and how the processing was automated on its own. The emailing concept for guests to check-in brought an excellent rapport with the customer and benefited our hotel’s online reputation. INNsight helped me ease up the maintenance process with its innovative and modern technology.

- Jezel, US.
Stage Coach Lodge

The technology of keeping errands for assets in one place created more space for other tasks around the hotel. The software even supports the earlier entries of items I last ordered, which eased the recall of purchased items. INNsight’s Facility Management System also initiates the recording of lost and found objects. Now, I longer have to have an entire closet labeled as “Lost and Found.” I can quickly ping the housekeepers regarding the lost item and get it delivered to the respectable guest within a few minutes. The software helps build a stronger team for you and your housekeepers and a good relationship with your customers.

- Ariel, US
Yosemite Westgate Lodge

A Facility Management System (FMS) is software that manages aspects of your hotel’s operations and facilities, including housekeeping, maintenance, lost & found, asset tracking, supplies management, and your front desk and communications between different departments. This FMS software allows your management team to streamline operations and track various hotel facilities management elements to ensure capital maintenance and guest satisfaction. With a smarter team and synching between guest services, engineering, housekeeping, and operations you can be assured that the INNsight FMS streamlines the management of your hospitality processes.

Yes. In fact, there are 2! INNsight FMS is available in an Android application and an iOS version, ensuring that your staff can log in and use the FMS features regardless of which device they are using.

To download the Android version of INNsight FMS, please follow this link on the Google Play Store: INNsight Android App

To download the iOS version for your Apple Device, please follow this link to the Apple App Store: INNsight iOS App

INNsight has built this particular software to ease your maintenance processing around the hotel. With around-the-clock services, you will be able to focus on other requirements for the hotel. In addition, the software will keep you updated regarding the ongoing activities of your staff and send an automated email for guests to check-in.

Front Desk

  • Front Desk Log Book
  • Front Desk Task
  • Lost & Found
  • Local Directory (Coming Soon)

Inspection Reports

  • Housekeeping
    • Housekeeping Assignments
    • Guest Room Inspections
  • Deep Clean (Coming Soon)
  • Property Walk (Coming Soon)
  • Custom Inspection (Coming Soon)

Inventory Management

  • Supply Chain Management
  • Asset Tracker

Maintenance

  • Maintenance Log
  • Pool & Spa Log
  • Preventative Maintenance (Coming Soon)

Reporting (Coming Soon)

INNsight offers its Facilities Management System free for three months. Then simply subscribe to any one of INNsight’s Digital Marketing System subscriptions to continue using this powerful set of tools to operate your hotel more efficiently. The INNsight FMS is included for Free to subscribers of the INNsight Digital Marketing System and is a vital part of our Guest Development Platform™.

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