INNsight's Digital
Guest Directory

INNsight’s online guest directory is a digital platform that provides comprehensive information about a hotel's amenities, services, local area, and more. It replaces traditional paper-based hotel directories and can be accessed from smartphones, tablets, and laptops.

An online guest directory streamlines the guest experience by providing easy access to frequently asked questions, eliminating the need for repetitive questions and confusion. Guests can find information about room amenities, in-room services, local attractions, hotel policies, and concierge services, all in one place. It allows for a more personalized and efficient stay.

INNsight’s online guest directories offer several advantages over paper-based directories. They are eco-friendly, as they eliminate the need for printing and reduce paper waste. They provide up-to-date information that can be easily updated, unlike printed materials. Additionally, they can include interactive features like maps, reservation options, and contact forms for better guest engagement.

Yes, the online guest directory is designed to be accessible on all devices, including smartphones, tablets, and laptops. Guests can conveniently access the directory from their preferred device, making it easy to find information they need.

INNsight’s online guest directory typically includes hotel amenities, in-room amenities, local area attractions, hotel services and policies, concierge services, in-room dining options, contact information, ADA/accessible features, and more. It aims to provide guests with a comprehensive guide to enhance their stay.

Hotel staff can benefit from an online guest directory by reducing the need for repetitive speeches during check-in, resulting in a more efficient check-in process. The directory also allows for easy updates and edits through the INNsight dashboard, enabling staff to manage and customize the directory's content effectively.

Yes, INNsight’s online guest directory is designed to be accessible to individuals with disabilities. It adheres to WCAG 2.0 Level AA compliance, meeting accessibility standards. Features, such as ADA Tray®, are included to provide a seamless experience for guests with disabilities.

You can subscribe to the online guest directory service by CLICKING HERE. The subscription fee is $29.99/month.

Subscribing to INNsight’s online guest directory service allows you to provide your guests with a hassle-free and personalized experience. It enables guests to browse property details, access special offers, reduces touch points and print collateral costs, and ensures accessibility compliance with ADA Tray® and WCAG 2.0 Level AA.

Yes, INNsight’s online guest directory can be customized to match your hotel's branding. Our dashboard allows you to easily make changes and edits to the directory, ensuring that it reflects your property's unique style and identity.