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Manage My Booking

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The key to success!

easy-to-use

Easy-To-Use

The Keen™ app simplifies guest review management for businesses, allowing for quick, easy, and effective responses. With just 4 clicks, businesses can leverage Keen’s AI technology and create responses based on review attributes to improve their online reputation and customer loyalty.

reputation-tracking

Proactive Reputation Tracking

The app allows you to keep track of what's being said about your business online, across multiple platforms and websites, such as TripAdvisor, Yelp, Booking.com, and more. You can receive notifications and alerts whenever your brand is mentioned.

seamless-review

Seamless Review Management

The app provides a centralized platform to respond to guest reviews, allowing you to address any issues and manage your reputation effectively while building stronger relationships with your customers. You can even track the status of each response, ensuring that you don't miss any important interactions.

In-depth-analytics

In-Depth Analytics

Keen™ generates detailed reports that give you a complete breakdown of your online reputation, including your online presence, review performance, and key customer feedback metrics. You can use these reports to track your progress and improve your product and services.

acts-reputation-shield

Acts As Your Reputation Shield

The Keen™ app helps you to monitor and protect your brand from negative reviews, online scams, and other malicious activity by flagging those reviews. You can take proactive steps to prevent any damage to your reputation before it becomes a problem.

automated-solicitation

Automated Solicitation

Feedback solicitation emails can be customized to fit the specific needs of your business. This ensures that it's tailored to your target audience, increasing the likelihood of receiving a response.

blue icon
The key to success!

easy-to-use

Easy-To-Use

The Keen™ app simplifies guest review management for businesses, allowing for quick, easy, and effective responses. With just 4 clicks, businesses can leverage Keen’s AI technology and create responses based on review attributes to improve their online reputation and customer loyalty.

reputation-tracking

Proactive Reputation Tracking

The app allows you to keep track of what's being said about your business online, across multiple platforms and websites, such as TripAdvisor, Yelp, Booking.com, and more. You can receive notifications and alerts whenever your brand is mentioned.

seamless-review

Seamless Review Management

The app provides a centralized platform to respond to guest reviews, allowing you to address any issues and manage your reputation effectively while building stronger relationships with your customers. You can even track the status of each response, ensuring that you don't miss any important interactions.

In-depth-analytics.svg

In-Depth Analytics

Keen™ generates detailed reports that give you a complete breakdown of your online reputation, including your online presence, review performance, and key customer feedback metrics. You can use these reports to track your progress and improve your product and services.

acts-reputation-shield

Acts As Your Reputation Shield

The Keen™ app helps you to monitor and protect your brand from negative reviews, online scams, and other malicious activity by flagging those reviews. You can take proactive steps to prevent any damage to your reputation before it becomes a problem.

automated-solicitation

Automated Solicitation

Feedback solicitation emails can be customized to fit the specific needs of your business. This ensures that it's tailored to your target audience, increasing the likelihood of receiving a response.

Keen™ has helped hundreds of hoteliers improve their online reputation.

READ WHAT OUR CLIENTS HAVE TO SAY
Our hotel's TripAdvisor ranking has risen from #36 in Monterey, a dynamic and competitive market, to #5 since we started using INNsight's Reputation Management. We can't believe we're one of Monterey's highest-rated hotels. Our little 26-unit motel is on par with the city's big luxury hotels. Sure, our product and personnel are excellent. Still, INNsight's reputation system is critical in generating more reviews, providing excellent customer service with responses, and the monthly reports are invaluable in helping us improve our product and service. The impact is enormous. Our revenue has increased by more than 200 percent. The return on investment (ROI) is enormous at $159 per month. No-brainer.
Stage Coach Lodge
- Ron
General Manager
SUBSCRIBE TODAY!

Make your business stronger than ever!

It's as easy as 1-2-3! Follow these steps to set up Keen™:
1
add-friend
Subscribe to the
Reputation
Management System
2
download
Download the
Keen™ App
3
login
Log in with
your Keen™ account

Frequently Asked Questions

Keen™ Reputation App is a software application designed to help hospitality businesses, such as hotels and restaurants, manage their online reputation by monitoring and analyzing guest reviews and ratings across various online platforms, responding to customer feedback, and improving overall guest experiences. Click here to learn more

Using the Keen™ Reputation App can help hospitality businesses stay competitive in their industry and maintain a positive online presence. Here are some key benefits of using Keen™:

  • Manage your online reputation by monitoring guest reviews and ratings
  • Respond to customer feedback and resolve issues quickly
  • Receive insights and analytics to make data-driven decisions
  • Improve overall guest experiences, leading to higher customer satisfaction and loyalty
  • Maintain a positive image and stay competitive in your industry.

To learn more about Keen™, visit: https://keenreputation.com/

Follow these steps:

  • Subscribe to INNsight’s Reputation Management System by visiting our website.
  • Check your email for instructions on adding Keen™ to your accounts.
  • Visit the app store or play store where the Keen™ App is available for download.
  • Download and install the Keen™ app
  • Open the app and log in using the credentials provided after subscribing to RMS
  • Set up your account and start using the app

If you're subscribed to our Reputation Management Service, the Keen™ App is free.

If you're a new user, you can subscribe to our Reputation Management Service starting at $159/month.

For more information, please visit the Keen™ website or contact our customer support. (will add the contact links and the rest details)

Subscribing to our Reputation Management System is simple.

Just click on this link and fill out the required details. Once you've subscribed, we'll send you instructions via email on how to add us to your OTA accounts.

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UP TO DATE WITH DIGITAL MARKETING TRENDS

By submitting your email address, you confirm that you would like to receive marketing emails from INNsight. In addition, you agree to the storing and processing your data by INNsight as described in our privacy policy.

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