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JOB OPENINGS AT INNSIGHT.COM - Mumbai

Job Details

Job Title:
Online Reputation Management
Job Id:
INN - ORM - MUM
Department:
Job Location
Job Location
Mumbai , Maharashtra , INDIA
Job Type
Job Type
Full Time

Job Description

  • As an Online Reputation Management Executive at INNsight, you will be a key driver in maintaining and enhancing our online standing. Your role will center around vigilantly overseeing, curating, and enhancing our digital footprint across diverse platforms to guarantee a favorable perception of our brand.

 

Responsibilities and Duties:

 

  • Online Surveillance: Continuously track online references, reviews, and remarks regarding our brand, products, and services on various platforms, including social media, review sites, and online communities.
  • Response Oversight: Craft thoughtful, timely responses to customer feedback, whether positive or negative, to foster transparent communication and address concerns effectively.
  • Content Curation: Create and disseminate engaging, informative content that accentuates our brand's strengths and values, ensuring it adheres to our brand guidelines.
  • SEO Enhancement: Implement SEO strategies to boost the visibility of positive content while mitigating the impact of negative information in search engine results.
  • Review Cultivation: Encourage satisfied customers to share positive reviews and testimonials on relevant platforms.
  • Competitor Analysis: Monitor competitors' online reputations, providing insights and recommendations to maintain a competitive edge.
  • Crisis Response: Develop and execute crisis communication plans in the event of reputation-threatening incidents.
  • Reporting: Generate routine reports and analytics on online reputation metrics, offering insights and suggestions to senior management.

Desired Profile

  • From fresher to those Experienced up to 01 Year, all are welcome.
  • Experienced candidates must have relevant experience in online reputation management or a related field.
  • Bachelor's degree in Arts, Management, Marketing, Communications, Public Relations, or a related field.
  • Proven experience/basic understanding of online reputation management or digital marketing.
  • Strong understanding of SEO principles and online analytics tools.
  • Excellent written and verbal communication skills.
  • Ability to think creatively and strategically.
  • Strong problem-solving skills and attention to detail.
  • Proficiency in social media platforms and reputation management tools.

JOB APPLICATION FOR Online Reputation Management

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