We work very hard to provide an easy-to-use online experience for all guests. We
believe all of our website visitors should be able to easily research online on
https://www.innsight.com/ regardless of device type and whether an individual requires assistive technology like a screen reader, font magnification, translation or voice recognition
software.
To ensure this, The Palomar Inn is committed to compliance with Level AA success
criteria of the Website Content Accessibility Guidelines 2.1 (WCAG 2.1), an
international standard measure of accessibility success. Our website and digital
marketing has been developed after carefully parsing these particular guidelines and is
continuously being enhanced to make our technology more accessible and user-friendly.
We have tested our hotel’s website to ensure that we meet or exceed Level AA
checkpoints of the WCAG 2.1 Standard.
Our hotel website allows visitors to search for accessibility featured guest rooms with
ease and details our property’s accessibility features on our hotel Overview page which
can be found here: Click Here
Our hotel has the appropriate policies, best practices, and procedures in place to ensure that individuals with disabilities can make reservations for accessible guest rooms during the same hours and in the same manner as individuals who do not need accessible rooms.
As part of our reservation processes, we:
- Modify our policies, practices, or procedures to ensure that individuals with disabilities can make reservations for accessible guest rooms during the same hours and in the same manner as individuals who do not need accessible rooms
- Identify and describe accessible features at our place of lodging and guest rooms offered through our reservations system in enough detail to reasonably permit individuals with disabilities to assess independently whether a given place of lodging or guest room meets his/her accessibility needs
- Ensure that accessible guest rooms are held for use by individuals with disabilities until all other guest rooms of that type have been rented and the accessible room requested is the only remaining room of that type
- Reserve, upon request, accessible guest rooms or specific types of guest rooms and ensure that the guest rooms requested are blocked and removed from all reservations systems
- Guarantee that the specific accessible guest room reserved through our reservations system is held for the reserving guest, regardless of whether a specific room is held in response to reservations made by others.
If you require any assistance with booking your reservation, please contact us directly via email, phone, or social media, which you will find on our
Contact Us
page.
If you have any questions or would like to report any issues related to the accessibility
features of our hotel’s website, please contact us at thepalomarinn@gmail.com
You can learn more about W3C’s Web Accessibility Initiative (WAI) HERE
Our Hotel Offers The Following Accessibility Features
Property Accessibility Features
- 32 Inch Wide Openings to Common Areas
- Accessibility Equipment for The Deaf
- Accessible Guest Rooms with 32 Inch Wide Openings
- Accessible Registration Check-in Counters/Other Counters Serving Guests Have A Lowered Portion No More Than 36" High or Has A Folding Shelf At 36" High To Allow Persons Who Use Wheelchair
- ADA Accessible Guest Room
- All doorways to and within Accessible Guest Rooms are Wheelchair Accessible
- All sidewalks and walkways free of any objects that pose a hazard to persons with low vision
- Door hardware (lever, pull, panic bar, etc.) usable with one hand, without tight grasping, pinching or twisting of the wrist
- Exterior stairs built so blind persons and persons with low vision will not hit their head
- Ground Floor Hotel Entrance
- Hotel corridors a minimum of 36” wide
- Hotel Provides Proper Number of Accessible Guest Rooms Stipulated by ADA
- Hotel Provides Proper Number of Accessible Parking Spots Including Van Accessible Spots Stipulated by ADA
- Key card reader positioned so persons who use wheelchairs may approach and operate the opener
- No steps or abrupt level changes that will impede access for persons who use wheelchairs, walkers and other mobility aids between accessible guest rooms and common areas
- No steps or abrupt level changes that will impede access for persons who use wheelchairs, walkers and other mobility aids between accessible parking and guest room entry
- On-Site Designated Accessible Parking
- People in Need of Accessible Features Can Book Accessible Rooms During The Same Time and Terms That Others Can Reserve Rooms
- Service Animals Allowed At No Additional Charge
- Signs on The Property Include Braille are Easy to Read and Free From Reflective Material
- Staff Has Access to Information About Guest Rooms
- Van Accessible Parking
- WCAG Level 2.1 Website
- Wheelchair Accessibility Throughout Guest Room and Guest Bathroom per ADA Standards
- Wheelchair Accessible per ADA Standards
- Wheelchair Accessible Route From The Accessible Parking Space To The Facility’s Entrance, Registration Desk, Guest Room, and Exterior/Interior Amenities
Guest Room Accessibility Features
- Wheelchair Accessible Guestroom Door Entrance, Bathroom Door Entrance, Interior Doors Per ADA Standards That Allow At Least 32" Clear Passage Width So Persons Who Use Wheelchairs, Crutches, And Other Mobility Aids Can Visit Or Stay; In Addition, Door hardware (Levers, Pulls, Panic Bars, Etc.) On All Entry Doors To Accessible Guestrooms And Other Passage Doors Within The Room Are Usable With One Hand Without Tight Grasping, Pinching, Or Twisting Of The Wrist
- Service Animals Allowed
- Lowered Counter Height
- Accessible Power Outlets
- Hearing Impaired Light Alerts with Kit
- Light/Lamp Controls are Push Button
- Lower Level Individual Thermostat
- Lowered Closet Bars and Shelving
- Visual Door Knocker
- Shaker Alarm Clock
- Visual Alarm Equipped
- Closed Captioning Television
- 36" or More Accessible Path of Travel Around and Between Beds Per ADA Standards
- Multi-Level Door Viewers
- Closet Bars and/or Shelving Lowered
- Drapery Control with a 36” Clear Path Within Reach & Lowered Wands
- Lowered, Individual Thermostat Control
- Push Button Light/Lamp Control-Type
- Hearing Impaired Light Alerts – Free Portable Equipment Provided by Hotel
- Table/Desk Height Accessible with Knee Space 27” (width) and 34" (height)
- At Least (1) Power Outlet with a Clear Space in Front, 15” from Ground
- Power Outlets within 4” of Telephone
- Communication Kits Available with TTY Machine, Strobe Light, & Visual Door Knocker
- Visual Alarm – Free Portable Equipment Provided by Hotel
- Telephone with Visual Call Alert – Free Portable Equipment Provided by Hotel
- Wheelchair Accessible Route in Room
- Telephone with Volume Control
- Auxiliary visual alarms, notification devices and telephone accommodations
- Door hardware on all entry doors to accessible guestrooms and other passage doors within the room usable with one hand
- Drapery wands and controls on fixed lamps and HVAC units easily operable with one hand
Bathroom Accessibility Features
- Grab Bars in Shower with a Shower Seat
- Hand-Held Shower Wand with Shutoff Valve and Temperature Regulator With At Least A 60" Long Hose Provided So Persons Who Bathe From A Seated Position May Wash And Rinse With The Directional Spray
- Low-Level Towel Hooks, Racks, or Bars Placed Within 54" Of The Floor For Side Approach Or 48" Of The Floor For Forward Approach So Persons Who Use Wheelchairs Can Approach And Use The Towel Racks
- Lower Mirrors
- Removable Shower Head
- Roll-In Shower That Is Free Of Curbs Or Lips At The Shower Floor Thus Allowing Wheelchair Approach And Transfer Onto The Folding Shower Seat; in addition, Free Of Doors That Would Impede Wheelchair Transfer Onto The Seat, Horizontal Grab Bar On The Wall Opposite The Seat For Stabilization And Aid In Maneuvering While In A Shower Wheelchair, Faucet Controls And Shower Wand Positioned On The Wall Along The Side Of The Shower Seat So They Are Operable From The Folding Shower Seat or From The Shower Wheelchair, Roll-in Shower Has A Securely Fastened Folding Seat At 17"-19" Above The Floor Onto Which Persons Who Use Wheelchairs May Transfer To Shower
- Shower Seat
- Lowered Towel Hooks, Racks, or Bars Placed Within 54" Of The Floor For Side Approach Or 48" Of The Floor For Forward Approach So Persons Who Use Wheelchairs Can Approach And Use The Towel Racks
- Toilet Grab Bars Per ADA Standards
- Drain and Water Pipes Under Sink are Insulated
- Faucet that is easily operable with hardware that is (i.e.: levers, wrist blades, single arm, etc.) usable with one hand
- Bathroom floors in the accessible guestrooms slip-resistant
- Wheelchair Accessible Bathroom Facilities
- Wheelchair Accessible Sink That Is No More Than 34" High With At Least 29" High Clearance Under The Front Edge To Allow Persons Who Use Wheelchairs To Pull Under The Lavatory And Use The Faucet Hardware Per ADA Standards. Faucet That Is Easily Operable (i.e.: Levers, Wrist blades, Single Arm, Etc.) And Usable With One Hand, Without Tight Grasping, Pinching, or Twisting of The Wrist
- Wheelchair Accessible Raised Toilet Per ADA Standards Including Toilet Seat Between 17"-19" Above The Floor; In Addition, Toilet Is Centered 18" From The Adjacent Side Wall, Which Is The Distance That Will Permit A Person With A Mobility Impairment To Use The Grab Bars. Accessible Toilet Have A Horizontal Grab Bar On The Adjacent Side wall That Is At Least 40" Long and Between 33"-36" Above The Floor For Stabilization and Assistance During Transfer From A Wheelchair; in addtion, A Horizontal Grab Bar On The Wall Behind The Toilet That Is At Least 36" Long and Between 33"-36" Above The Floor For Stabilization and Assistance During Transfer From A Wheelchair
CLICK HERE TO CHECK AVAILABILITY
Hotel Website Accessibility Features
This hotel website for The Palomar Inn is designed to be fully accessible to all and is
designed according to W3C Web Content Accessibility Guidelines (WCAG) 2.1 and
conforms to most priority checkpoints which entail some of the following elements:
Navigation Shortcuts
Our hotel’s website can be navigated by using the tab key to traverse the elements of
each page and by using the enter key to activate a highlighted link.
Structured, Semantic Markup
HTML heading tags are used to convey the document structure. Navigation menus are
tagged as HTML maps so that the menu title can be read out, and the menu items are
presented as a group. Please see our Site Map for easy navigation
at: https://www.innsight.com/sitemap
Images Visibility
All content images include descriptive ALT attributes and all purely decorative graphics
include null ALT attributes.
Standards Compliance
The site is designed to conform to Level AA compliance as specified by the Web Content
Accessibility Guidelines. All pages validate as XHTML 1.0 and use structured semantic
markup.
Accessibility References
Accessibility Software and Services
The following tools and services are available for free to assist you with viewing and
interacting with our website:
- Click Here for HTML Validator, a free service for checking that web pages
conform to published HTML standards.
- Click Here for Web Page Backward Compatibility Viewer, a tool for viewing your web pages without a variety of modern browser features.
- Click Here for Lynx, a free text-only web browser.
Browser Help
Optimize the way you view your web browser. If you have difficulty in reading the
The Palomar Inn website on your screen, you may be able to change the settings on
your browser to help you improve readability and visibility of each webpage:
Learn about the Accessibility features of these major Internet Browsers below:
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