Personal Information Collected by INNsight
We collect information from you when you register on our Sites, search for accommodations, reserve a room, subscribe to our newsletters or emails, respond to a survey or fill out a form.
When booking a reservation or registering on our Sites, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, or credit card information (i.e., credit card type and number, CVC code, expiration date, credit cardholder name) and to the extent available, reservation preferences, guest details, and smoking preferences. This information is required to process, book, and complete your reservation (including sending a confirmation email to you). In addition, in certain cases, we might ask for your feedback or answers to subjective survey questions to improve our service or the service of Hotels whose websites we manage.
You may, however, visit our Sites and search for accommodations anonymously.
The personal information you disclose to us
To process bookings and deliver relevant advertising, we collect the personal information you provide to us, such as name, address, contact information, passwords and security data, and payment information.
We collect personal information that you voluntarily provide when registering or expressing an interest in obtaining information about us or our products and services when participating in activities (such as posting reviews or entering competitions, contests, or giveaways) or otherwise contacting us.
The personal information that we collect depends on the context of your interactions with the business, the choices you make, and the products and features you use. The personal information we collect can include the following:
Name and Contact Information: We collect your first and last name, email address, postal address, phone number, and other similar contact information.
Credentials: We collect passwords, password hints, and similar security information used for authentication and account access. We do not store your passwords but rather their cryptographic hashes.
Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number) and the security code associated with your payment instrument. All payment data is transmitted and stored using Payment Card Industry (PCI) Compliant processes and standards: SSL/TLS and data encryption at rest.
All personal information you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
Some information – such as IP address and/or browser and device characteristics – is collected automatically when you visit our websites.
We automatically collect certain information when you visit, use or navigate our websites. This information does not reveal your specific identity (like your name or contact information). Still, it may include device and usage information, such as your IP address, browser, device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Sites. This information is primarily needed to maintain the security and operation of our websites and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
Information collected from other sources
We may collect limited data from public databases, marketing partners, and other outside sources.
We may obtain information about you from other sources, such as public databases, joint marketing partners, as well as from other third parties. Examples of the information we receive from other sources include social media profile information, marketing leads and search results, and links, including paid listings (such as sponsored links).