Getting Started
Online Guest Directory
This guide provides a streamlined process for adding and managing details in your online guest directory using the My INNsight Content Management System. It covers essential steps such as logging in, selecting the desired directory section (property details, attractions, WiFi, TV, etc.), and saving your changes, ensuring that your guest information remains accurate and up-to-date.
Services Provided by INNsight
INNsight has all the essential internet services you need to run your business. We keep the efficiency of your business in mind before every step we take.
Websites Powered by INNsight
We've built a platform or ecosystem of sorts to help INNkeepers sell more rooms, more easily, and save money doing it! Now you can have your hotel's own website Powered by INNsight.
My INNsight Account
You can edit your My INNsight account details by clicking on the My Account link in the navigation bar.
My INNsight Passport Account
Setting up an INNsight account, also known as an INNsight Passport, will benefit from having a registered user account to easily book your stays with different places to stay powered by INNsight and our marketplace Blink Hotels™.
Reservation Booked via INNsight
The INNsight Passport has been created to help travelers manage their reservations at properties of all types.
Digital Marketing System
Your hotel website, Powered by INNsight is controlled by a sophisticated Content Management System where you will be able to control many facets of your website with ease.
Google Hotel Search
Be seen on Google Google Search and Maps. Hotel Search allows you to find, compare, and book hotel accommodations using Google.
INNsight Analytics
INNsight delivers dozens of traffic statistic reports, daily rate reports from your competition, facility reports, and financial data to help you drive growth while saving money.
Content Management System
INNsight's cloud-based hospitality CMS lets you quickly and easily access your website's content, including images, room types, room details, vacation rentals, restaurants menu details, and more. No more back and forth between you and your website design company - make changes on the fly and from anywhere with INNsight's cloud-based CMS.
Facilities Management System
With our FMS, you can manage and operate your maintenance staff without any kind of hassle. In a few clicks, the entire database regarding the work status of the maintenance staff is reflected automatically in the software.
Keen™ Reputation Management
Develop stronger customer interactions by learning more about your hotel or restaurant's internet reputation. Using our sophisticated software solutions and strong services, you can proactively manage your business's online reputation to earn more good reviews and actively control negative criticism with INNsight's Reputation Management System.
Property Operating System
You can easily view your property's inventory and its status visually and even manipulate reservations simply by clicking on the cards in the Room Board.
RateCatalyst™
RateCatalyst™ simplifies keeping track of your room inventory and rates to make educated pricing decisions based on historical performance data.
Rate Comparison Tool
The Rate Comparison Tool is a widget that is displayed on your hotel website, which demonstrates rates from online travel agents compared to your direct booking rates. This widget manifests itself on the home page and/or the reservations page of your website. On the home page, you will find a layer at the header of the website, which, when clicked, will open up a window allowing the user to compare your website’s direct booking rates to Online Travel Agent Rates. The call-to-action incentivizes guests to book directly on your hotel’s website. The layer manifests itself as a layer on the reservations page as well to further emphasize the direct booking deal.
Email Marketing System
INNsight’s Email Marketing System is a full-fledged email marketing application which allows you to custom design emails and set up and track email marketing campaigns sent to managed mailing lists.
INNsight Email Hosting Solution Setup
Welcome to the Email Hosting Solution Powered by INNsight. Below you will find some of the features and setup instructions regarding your Email Hosting Solution.
Reporting
With INNsight's Reporting, you can now track and keep track of your reservation reports, cancellation reports, housekeeping reports, OTA's, and much more through your My INNsight Dashboard Account.
Blogging System
The Blog Platform Powered by INNsight brings all of the tools of a dedicated blogging system like WordPress directly into the INNsight Content Management System. Blog Content Management is broken down into three discrete functions: View Blogs, Blog Categories, and Create Blog.
ADA Shield®
The most reliable, robust, and cost-effective program to help achieve Americans with Disabilities Act (ADA) Title III online compliance and increase conformity to WCAG 2.1 and Section 508 requirements.
ADA Tray®
The ADA Tray® is a widget that is designed to work with your website's existing code to increase compliance with ADA Title III, WCAG 2.0, and Section 508 accessibility requirements.
Policies
Our team is grateful for your decision to use INNsight as your online reservation and accommodations search tool and your hospitality company website host for hotels and restaurants. We pride ourselves on offering the best Hospitality Technology and adhering to the highest online compliance standards with legislation and professional conduct.